Be sure you've installed the dongle's drivers first!

If in a moment of exuberance you've inserted the dongle before the drivers are installed, remove it and run the dongle driver installation wizard.

 

On operating systems prior to Windows XP, you should just see a brief message the first time you insert the dongle, assuming you've correctly installed the drivers.

NOTE: Windows XP may open the Found New Hardware Wizard each time you plug the dongle into a different USB port.  If so, just click through the wizard screens again with the choices illustrated below.

 

If you are running Windows Vista, the New Hardware wizard will look a bit different.  Please consult the screen shots in the dongle.pdf file that you'll find in your ForScore program folder.

If your computer is running XP, a New Hardware Wizard will open when XP first detects the dongle.

Click No, then Next.

 

Click Automatically, then click Next.

The wizard will churn for a few seconds

 

Then click Finish.